Introduction

Welcome to serveagainfoundation.org (the "Website"), operated by Serve Again Foundation ("Serve Again Foundation," "we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information when you visit our Website or complete forms:

a. Information You Provide Directly

• Name (student and parent/guardian)
• Email address and phone number
• School and tennis background information
• Responses to intake or feedback questions
• Any other information voluntarily submitted

b. Information Collected Automatically

• IP address
• Browser type and device information
• Pages visited and time spent on the Website

2. How We Use Your Information

We use the information collected to:

• Coordinate and administer Serve Again Foundation programs and clinics
• Communicate with participants and families
• Evaluate participant interest, commitment, and development
• Improve our programs, events, and outreach
• Ensure safety, compliance, and proper program participation

Participant Intake Form: Information is used to evaluate eligibility, coordinate participation, and support player development and follow-up.

Feedback Form: Information collected through this form will be used by Serve Again Foundation for program evaluation, improvement, and ongoing engagement.

3. Participant Acknowledgments and Use of Information

By submitting a form on our Website, you acknowledge and agree that:

• All information provided is true, accurate, and complete
• Providing false or misleading information may result in denial or removal from programs
• You agree to comply with all Serve Again Foundation and host facility rules
• Participation involves physical activity and inherent risks
• For minors, a parent or legal guardian provides consent
• Electronic submission constitutes a legally binding signature under applicable Illinois law

You further understand that information collected through our forms will be used by Serve Again Foundation for program coordination, communication, and player development purposes.

4. Cookies and Analytics

Our Website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand visitor interactions, and enhance user experience.

These technologies may collect information such as:

• Browser type
• Device type
• IP address
• Pages visited
• Time spent on the Website
• Referring websites or links

We may use third-party services such as Google Analytics or embedded tools provided by website hosting platforms to help us understand Website traffic and usage patterns.

Some cookies may be placed by third-party services that appear on our Website, including embedded forms, videos, maps, donation platforms, or social media integrations.

Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain Website features or functionality.

Our Website does not currently respond to "Do Not Track" browser signals.

We do not knowingly use cookies or tracking technologies to profile children or serve targeted advertising.

5. How We Share Your Information

We do not sell your personal information.

We may share information only in limited circumstances:

• With Serve Again Foundation staff, volunteers, and program coordinators
• With partner facilities or organizations solely for purposes of program participation and logistics
• When required by law or to protect safety, rights, or property

All data sharing is limited to what is necessary to operate our programs.

6. Data Retention

We retain your information only as long as necessary to:

• Administer programs and follow-up (including 3-month and 6-month check-ins)
• Maintain records for organizational and legal purposes

We will securely delete or anonymize data when it is no longer needed.

7. Your Rights Over Your Data

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data

To make a request, please contact us using the information below. We will respond within a reasonable timeframe.

8. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure.

9. Children's Privacy

We collect information about minors only with verified parental or guardian consent. Participation in our programs requires such consent.

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or requests regarding this Privacy Notice, please contact Serve Again Foundation through our online Contact Us Form.